Comments on: Using social media in a crisis http://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/ Journal articles and papers, books and book chapters, research reports and whitepapers, blogs and websites Sat, 28 Jan 2012 19:44:00 +0000 hourly 1 http://wordpress.org/?v= By: The Mobile World Congress 2011 sets the rules – PR is on the spot — Different Perspectiveshttp://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/#comment-123323 The Mobile World Congress 2011 sets the rules – PR is on the spot — Different Perspectives Tue, 25 Oct 2011 19:19:11 +0000 http://www.husdal.com/?p=12542#comment-123323 [...] Airlines is an example of what Kate meant. They successfully used digital communications during the ash cloud crisis in April and, through their excellently managed facebook page, they [...] [...] Airlines is an example of what Kate meant. They successfully used digital communications during the ash cloud crisis in April and, through their excellently managed facebook page, they [...]

]]> By: Jan Husdalhttp://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/#comment-117659 Jan Husdal Mon, 18 Apr 2011 09:32:08 +0000 http://www.husdal.com/?p=12542#comment-117659 Hello Nitin and thanks for update. Not sure what terms they violated though.... Hello Nitin and thanks for update. Not sure what terms they violated though….

]]> By: Nitinhttp://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/#comment-117324 Nitin Fri, 15 Apr 2011 10:56:07 +0000 http://www.husdal.com/?p=12542#comment-117324 Unfortunately, Facebook has banned SAS's page due to violation of Terms. Unfortunately, Facebook has banned SAS’s page due to violation of Terms.

]]> By: New Perspectiveshttp://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/#comment-104472 New Perspectives Mon, 21 Feb 2011 21:53:17 +0000 http://www.husdal.com/?p=12542#comment-104472 [...] Airlines is an example of what Kate meant. They successfully used digital communications during the ash cloud crisis in April and, through their excellently managed facebook page, they got [...] [...] Airlines is an example of what Kate meant. They successfully used digital communications during the ash cloud crisis in April and, through their excellently managed facebook page, they got [...]

]]> By: The Mobile World Congress 2011 sets the rules – PR is on the spot | New Perspectiveshttp://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/#comment-104373 The Mobile World Congress 2011 sets the rules – PR is on the spot | New Perspectives Mon, 21 Feb 2011 07:39:37 +0000 http://www.husdal.com/?p=12542#comment-104373 [...] Airlines is an example of what Kate meant. They successfully used digital communications during the ash cloud crisis in April and ,through their excellently managed facebook page, they got [...] [...] Airlines is an example of what Kate meant. They successfully used digital communications during the ash cloud crisis in April and ,through their excellently managed facebook page, they got [...]

]]> By: Jan Husdalhttp://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/#comment-16409 Jan Husdal Wed, 21 Apr 2010 16:08:33 +0000 http://www.husdal.com/?p=12542#comment-16409 Hi Monika, Thanks for the heads up. When wrote about SAS it was because SAS is the one closest to home, and because it is a Facebook page that opened just before the flight ban was imposed, truly showing that this perhaps was a long overdue move from SAS that happened just in the nick of time. I assume there are plenty more airlines out there who already are on Facebook, and others that have yet to make it there. Hi Monika,

Thanks for the heads up.

When wrote about SAS it was because SAS is the one closest to home, and because it is a Facebook page that opened just before the flight ban was imposed, truly showing that this perhaps was a long overdue move from SAS that happened just in the nick of time.

I assume there are plenty more airlines out there who already are on Facebook, and others that have yet to make it there.

]]> By: Monika Whttp://www.husdal.com/2010/04/21/using-social-media-in-a-crisis/#comment-16408 Monika W Wed, 21 Apr 2010 15:58:05 +0000 http://www.husdal.com/?p=12542#comment-16408 Hi Jan, I just want say that not only SAS uses facebook for communicating with its customers. E.g. Niki (an Airline from Austria) does also update its customers via facebook - <a href="http://www.facebook.com/flyniki#!/flyniki?v=wall" rel="nofollow">http://www.facebook.com/flyniki#!/flyniki?v=wall</a> Regards, Monika Hi Jan,

I just want say that not only SAS uses facebook for communicating with its customers. E.g. Niki (an Airline from Austria) does also update its customers via facebook – http://www.facebook.com/flyniki#!/flyniki?v=wall

Regards,

Monika

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