2009/10/28 6:34 CEST ARTICLES AND PAPERS

Supply chain risk in turbulent environments

An intriguing title caught my eye today.  Supply chain risk in turbulent environments – A conceptual model for managing supply chain network risk by Peter Trkman and Kevin Mc Cormack. This is the first time I have encountered the term turbulent environments in my research on supply chain risk, so I decided to take a closer look at it. What is it really…simply old wine in new bottles or something profoundly new?

Inside and outside the supply chain

The authors lament that earlier research often neglects an important division of risk, namely the origin of risks, which can be either within the chain or from the outside environment. Hence they divide risk into two constructs, exogenous and endogenous:

Endogenous uncertainty: The source of uncertainty/risk is inside the SC and can lead to changing relationships between focal firm and suppliers

Exogenous uncertainty: The source of uncertainty/risk is from outside the SC.

The division  in external and internal and naming it exogenous and endogenous is a fresh new approach. However, that earlier research neglects the origin of risk is a contention I cannot agree with. I can think of several central pieces of  supply chain risk literature where this is explicitly not the case. Supply Chain Risk Management in Christopher (2005) and Supply chain risk management: outlining an agenda for future research by Jüttner, Peck & Christopher, M. (2003) divide risks into internal and external risks:

supply-chain-riskClick image for larger version. Adapted from Christopher (2005)

Internal:  market and technology turbulence

Internal to the supply supply chain are market and technology turbulence. Market turbulence arises from the heterogeneity of the market, and the resulting rapid changes in customer composition and thus, customer preferences. Technology turbulence refers to the degree to which technology changes over time within an industry, in production as well as in the product itself.

External: Continuous risk and discrete events

Trkman and Mc Cormack use a novel approach when classifying exogenous uncertainty: discrete and continuous, encompassing both the distribution and the probability of impact

Continuous risk: Events where the costs of potential changes are continuous in nature and relatively easy to predict.

Discrete events: This category consists of low-likelihood, high-impact events.

Interestingly, only financial risks are noted as continuous risks (interest rates, changes in consumer prices, changes in GDP, and changes in commodity prices), while the list of discrete events include anything else (regulatory changes, political instability, natural disasters, and transportation disruptions). Which goes which is perhaps not so important here, what matters is that continuous risk can be modelled and predicted, while discrete events can not. Continuous risks can be mitigated, discrete events can be prepared for.

The model

I did enjoy the model they set up, where they show how a supply chain, with its inherent supplier attributes and based on a company’s chosen supply chain strategy and structure, is exposed to endogenous and exogenous uncertainties, possibly leading to a supply chain disruption. In my usual manner I tried to make my own version of the original figure:

trkman-mc-cormack-turbulent-environments

Click image for larger version

Critique

This is a well-written and well-researched paper, but there are a few things that have puzzled me when reading it. While the separation in endogenous and exogenous uncertainty makes perfect sense, I fail to see why there is a distinction between discrete and continuous risk only in the exogenous uncertainty, but not in the endogenous uncertainty. The endogenous uncertainty is divided into market turbulence and technology turbulence; this too makes perfect sense, but why is there no turbulence in the exogenous uncertainty? In addition, for an article written in 2008, the impressive reference list seems to be lacking many of the – in my humble opinion – now seminal works on supply chain risk, two of which I mentioned above.

Conclusion

Turbulent environments. Or is it just uncertain environments? IMHO, uncertain environments. Using turbulent/turbulence has not added anything new, except perhaps a greater degree of volatility. That said, what has added something new is the clear division between endogenous and exogenous and the division between continuous risk and discrete events. It has also made clear that the outside and inside risks need to be addressed differently, based on a contingency approach. In final conclusion, it is a noteworthy paper.

Reference

Trkman, P., & McCormack, K. (2009). Supply chain risk in turbulent environments—A conceptual model for managing supply chain network risk International Journal of Production Economics, 119 (2), 247-258 DOI: 10.1016/j.ijpe.2009.03.002

Author links

A second opinion

David Stengel of the SCRM Blog has written his own review of supplier selection in a turbulent world, where he discusses the pros and cons of  Trkman’s framework, with cons list considerably longer than the pros list.

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  • Peter Trkman

    Dear Mr. Husdal, as a follower of your blog I am honoured that you have chosen our paper for review.

    Thanks for a thorough, interesting review and several interesting ideas, I agree with both positive and negative critiques :-) – in fact you are even more thorough and insightful than the reviewers of the paper (who did a good job nevertheless) were. Thanks for the pointers to several interesting papers that were wrongly omitted in our paper.

    Two small comments:

    1. I would still argue that turbulent may be a right word; uncertain would refer to “exogenous risks” , while turbulent would refer to a quickly changing environment (uncertain could be that you don’t know whether there will be e.g. an earthquake; turbulent is when market & technology in your industry is quickly changing but you don’t know in which direction).

    2. market & technology: yes, good point that we could/should include discrete events in market/technology segment as well. However, we could argue that while catastrophes from outside environment are discrete (e.g. an earthquake or no earthquake), changes in market are continuous in nature (e.g. 1%, 5% or 40% loss in market share). I agree though that a break-through technological innovation could constitute a discrete change (although even here it usually penetrates slowly; e.g. the “invention” of Internet slowly spread and influenced the companies).

    Peter Trkman, University of Ljubljana, Faculty of Economics

    Note: This comment was sent by e-mail and has been added to the blog. Jan Husdal

    • Jan Husdal

      Dear Peter,

      Thank you for contacting me and thank you for your additional clarifications/comments. I feel honored myself, since it does not happen too often that I’m contacted by the authors of the papers/books I review.

      While I try to maintain a balanced view on the papers/books I review, sometimes I may not fully understand the concepts the author is trying to convey. Your comments certainly helped me to see why you chose “turbulent” over uncertain, and I’ve also seen “turbulent” and/or “turbulence” used in other papers lately, so I assume it is a term that is slowly making its way into the SCRM literature.

      Again, thank you for your insights, and all the best for your research.

      Jan.

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